What Clients Say About Fluid

 

“WE HAVE DEVELOPED A GOOD WORKING RELATIONSHIP WITH FLUID HYGIENE, A BUSINESS PARTNER WITH WHOM WE HAVE GROWN WITH FOR OVER TEN YEARS. WE VALUE THE TEAM’S QUICK RESPONSE TO DAILY MANAGEMENT OF OUR CHAIN THAT PROVIDE COST EFFECTIVE PRACTICAL SOLUTIONS, DELIVERING DAILY RESULTS. THIS IS A KEY FACTOR IN A PROVIDING A POSITIVE EXPERIENCE TO OUR CUSTOMERS.”

Chris Poole, Regional Operations Director, Carluccio’s UK

 

“OUR WEEKLY CONTACT WITH FLUID’S ACCOUNT MANAGER AND THE 24/7 HELPDESK IS COMBINED WITH A REFRESHINGLY SUPERIOR STANDARD OF CLEANING. AS AN EXPANDING GROUP WE LOOK TO GROW WITH FLUID WHO ARE ALSO A NATIONAL COMPANY AND PRIDE THEMSELVES ON VALUING THEIR CUSTOMER BECAUSE OF THE LEVEL OF SERVICE THEY PROVIDE TO US IS OF A CONSISTENTLY HIGH STANDARD, ANY ISSUES OR CHANGE IN BUSINESS REQUIREMENT ARE ADDRESSED QUICKLY.”

Lauren Barnett, Everyman, Head of Operations

 

“WORKING WITH FLUID HYGIENE, WE KNOW WHEN WE TALK THEY LISTEN. IT'S REFRESHING TO WORK WITH A CONTRACTOR WHO ACTS ON OUR FEEDBACK AND RESPONDS QUICKLY WHEN WE NEED THEM TO. HISTORICALLY, CLEANING PARTNERS AT PICTUREHOUSE WERE SOURCED LOCALLY, RESULTING IN US HAVING 12 DIFFERENT CLEANING CONTRACTORS COVERING THE UK. WE TOOK THE ACTION TO LOOK FOR A SPECIALIST IN DEEP CLEANING TO MAINTAIN A HIGH, CONSISTENT STANDARD OF CLEANLINESS. ALL OF OUR BUILDINGS ARE INDIVIDUAL SO WITH CLEANING ONE SIZE CERTAINLY DOESN'T FIT ALL. CONSOLIDATING OUR RESOURCE THROUGH FLUID HYGIENE MEANT WE HAVE ACHIEVED A CONSISTENT STANDARD OF CLEANING THAT IS ALSO COST EFFECTIVE”

Neil Gardhouse, Head of Regional Operations, Picturehouse Cinemas Ltd

 

“FLUID HELPS US TO DISCREETLY MAINTAIN A COMFORTABLE ENVIRONMENT THAT IS HYGIENIC AND COST EFFECTIVE. WE FOUND THAT STANDARD LARGE CLEANING COMPANIES ON THE WHOLE PROVIDE PEAKS AND TROUGHS IN SERVICE. WE HAVE WORKED WITH FLUID FOR OVER A DECADE BECAUSE WE FEEL WE ARE GETTING A PERSONAL SERVICE. OUR CLOSE RELATIONSHIP WITH THEIR TEAMS AND OURS AT ALL LEVELS MEANS THAT WE WORK HAND IN HAND, WHICH MAKES THEM MORE PART OF OUR TEAM RATHER THAN AN OUTSIDE CONTRACTOR. ”

Mark Davison, Head of Construction & Design, Gourmet Burger Kitchen

 

“CREATING THE PERFECT BRASSERIE ENVIRONMENT IS WHAT WE ARE ALL ABOUT. HAVING WORKED WITH FLUID SINCE 2002 WE HAVEN’T HAD TO LOOK ELSEWHERE FOR OUR CLEANING NEEDS. THEY ALWAYS GO THE EXTRA MILE, ARE TRUSTWORTHY AND RESPONSIVE AND ARE GOOD AT ACCOMMODATING ANY ADDITIONAL CLEANING DEMANDS THAT ARISE AT SHORT NOTICE.”

Paul Livesey, Côte, BOH, Operations Director

 

“FLUID GO BEYOND WHAT THEY NEED TO DO FOR US AS A BUSINESS AND ARE A BREATH OF FRESH AIR. WHEN I LEAVE THE OFFICE I KNOW I CAN RELY ON THEM. I ALSO USE THEIR HELPLINE ON A REGULAR BASIS TO ORDER CONSUMABLES AND REPORT ANY CONTRACTORS THAT ARE COMING IN, SO THEY CAN GAIN ACCESS. THEY HAVE PROVEN TO BE A REAL COMMERCIAL ASSET TO US AND PROVIDE US WITH A PEACE OF MIND, WHICH IN OUR EXPERIENCE, IS HARD TO FIND.”

Jill Beckley, Office Manager, Bond Davidson

 

Some more client quotes

 

"We rely on Fluid to maintain impeccable standards of hygiene in our kitchen, their team has all the right equipment and the quality of the work is always outstanding."

 

"Fluid's extra services save me time hunting for other suppliers when we need specialist cleaning. I know they can deliver simply by scheduling the work around their regular cleaning regime - easy!"

 

"Finding a cleaning company that can deliver an effective clean at a sensible price is more difficult than you would think. Now we've found Fluid, our search is over."

 

"We have worked with Fluid for over a decade because we feel we are getting a personal service. Our close relationship with their teams and ours at all levels means that we work hand in hand, which makes them more part of our team rather than an outside contractor."

 

"We tried other cleaning companies but none of them could match the service and quality provided by Fluid.  They are leaders in cleaning for the hospitality sector."

 

"Nobody can afford to take chances with health and safety on site. With their rigorous approach to safety issues, we trust Fluid to complete our high level cleaning jobs quickly, effectively and with minimal risk."

 

"I also just wanted to let you know how pleased I am currently with the cleaning! Your lady cleaner (Lidka) is very reliable and clearly cares about doing a nice job. She's always on time and working very hard to get restaurant sparking clean. She is a great asset to your business and I very much appreciate you using her for our site."