PRIVACY

This policy relates to the processing of personal data as undertaken by Fluid Hygiene, the trading name of Fluid Options UK Ltd.

Fluid Options UK Ltd is a registered business no at Unit 2, Shannon Commercial Centre, Beverley Way, New Malden, KT3 4PT

This privacy policy sets out how Fluid Options UK Ltd uses and protects any personal information.

Fluid Options UK Ltd is committed to ensuring that your privacy is protected and that we collect personal information fairly and transparently. Should we ask you to provide certain information by which you can be identified, then you can be assured that we will only be using it in accordance with this privacy statement.

 

WHAT INFORMATION WE COLLECT

Making an enquiry

If you make an enquiry about our products or services by using our website, by telephone or email we will collect information about you in order to respond to your enquiry. We may collect the following information:

 

- Name

- Email Address

- Telephone number

- Demographic information such as postcode / location

 

In provision of services

If you request provision of services from Fluid, i.e. enter into a contract we may collect the following information:

 

- Name of company

- Position in company e.g. job title /role

- Place of work

 

If you are a company director we may also process data relating to your directorship that is in the public domain.

 

Applying for a job

If you apply for a job we request the following information:

 

- Name

- Email

- Telephone number

- Address

- Gender

- Date of birth

- Nationality /  visa status

 

The information we collect allows us to:

 

- communicate effectively with you when responding to queries

- provide our services to you based on accurate information

- provide you with information on other services

- maintain accurate and concise internal records

- comply with HR, financial and legal requirements

 

All data processing undertaken by Fluid Options UK ltd is carried out on a lawful basis as per the General Data Protection Regulation, Article 6(1)

For online payment customers: We use PAYPAL to process payments. For more information on how PAYPAL processes your personal data and your data protection rights, visit PAYPAL

 

COOKIES

The Site uses cookie and tracking technology to collect anonymous information. A cookie is a small file which is placed on your computer’s hard drive. The cookie helps us analyse web traffic.  We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and tailor our services to customer needs. We only use this information for statistical purposes. This information is not matched with identifiable information.

The type of anonymous information about your visit we collect is location (by city/country/region), browser type, device type, operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to any personal information that you have not actively chosen to provide to us, nor does it give us access to your computer or any device you are using to access our website.

By using this website, you are accepting the practices described in this privacy policy. 

 

DISTRIBUTION OF INFORMATION

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and protect the information we collect. Transmitting information over the internet is generally not completely secure, and we cannot guarantee the security of your data. Any data you transmit is done so at your own risk.

By submitting your personal data, you agree to this.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other businesses or websites.

In line with GDPR Article 6(1), we may pass on your personal information and exchange any of your details if we have a legal obligation to do so, or in order to enforce or apply our contract terms and conditions or other agreements.

 

LINKS TO OTHER WEBSITES

This privacy policy only applies to this website and doesn’t cover other websites which we may from time to time link to.  Please read the privacy policy of the website you came from or are going to for more information on how they use your information.

 

PRIVACY CONTACT INFORMATION

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you  please write to Fluid Options UK Ltd, Unit 2, Shannon Commercial Centre, Beverley Way, New Malden, KT3 4PT

If you believe any information we are holding on you is incorrect or incomplete, please contact us at info@fluidhygiene.com . We will promptly correct any information found to be incorrect.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail: info@fluidhygiene.com

We reserve the right to make changes to this policy. Any changes will be posted and changes will only apply to activities and information on a forward, not retroactive, basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

 

 

Updated 25th May 2018